Privacy Policy

Last updated: October 2026

This Privacy Policy explains how Questionriver Septic ("we", "us") handles information when you browse questionriver.homes, phone the number listed on this site or send in a form. It is a general template, not legal advice.

What We Gather

Some details come straight from you. If you phone the number on this site or fill out a form, you may share your name, phone number, email address, location and a description of your septic system, sewer line or plumbing problem.

Other details are collected automatically as you use the site. These can include your IP address, browser and device type, the pages you open and when you visit. Calls to the number on this site may be tracked, and some may be recorded, for quality and billing purposes.

Why We Use It

We use your information to:

• Match you with an independent plumbing and septic provider that serves your area
• Pass your request details to that provider so they can reach out to you
• Respond to your questions and messages
• See how people use this website and our phone lines
• Make the site and our service better
• Meet legal duties and guard against fraud or misuse

Who Receives It

Questionriver Septic is a referral service. When you ask for help, we send your contact details and request information to one or more independent providers or marketing partners so they can get in touch. Those providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help us run the site and phone systems, such as hosting, analytics and call-tracking services. We may disclose information when the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. Blocking them may change how some parts of the site work.

Your Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To make a request, email contact@questionriver.homes. We may ask you to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of sending or storing data is completely secure. We keep information only as long as we need it for the purposes above, or as the law requires.

Children

This site is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy from time to time. The date at the top shows when it last changed.

Get in Touch

Have a question about this policy? Email contact@questionriver.homes.